- Provide technical support to customers, dealers and service partners across Eastern and Southern Germany
- Support diagnostics, maintenance and repair of our earthmoving machinery
- Assist with complex technical issues, complaints and warranty cases
- Conduct machine handovers, commissioning and technical training
- Document and analyse technical issues and coordinate with our European and Chinese technical teams
- Support the further development of our regional dealer and service network
- Work closely with Sales, Spare Parts and Product Management
Service Manager Earthmoving Machinery (m/f/d) – Eastern & Southern Germany
ESS/Krefeld
Full-time
Permanent employee
Your mission
Your profile
- Completed technical vocational training, ideally in construction machinery, mechatronics or a comparable field
- Professional experience with construction machinery, ideally excavators, wheel loaders or other earthmoving equipment
- Good knowledge of mechanics, hydraulics and electrical/electronic systems
- Independent, solution-oriented and customer-focused working style
- High willingness to travel across Eastern and Southern Germany
- Valid Class B driving licence
- Very good German and good English skills
Why us?
- Responsible position with one of the world's largest construction machinery manufacturers
- Opportunity to shape and develop a growing service organisation
- Modern and innovative product portfolio
- International working environment and short decision-making processes
- Attractive working conditions and modern equipment
- Individual training and development opportunities
About us
Welcome to XCMG, one of the world’s largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving, and road construction equipment for customers in the construction, mining, and energy industries.
At our Krefeld location, four subsidiaries are represented. In addition to the European headquarters, XCMG Europe GmbH, the site also hosts dedicated companies for research and development, strategic purchasing, as well as sales and service. Together, we drive investments and innovation forward.
With us, you will have the opportunity to contribute your professionalism and expertise while developing further in an intercultural and forward-looking environment.