- Independent handling of customer inquiries and orders
- Monitoring and coordination of delivery dates
- Communication with national and international customers
- Maintenance and administration of master data in the ERP system
- Analysis and preparation of key figures and evaluations
- Support purchasing with needs assessment and orders
Commercial Assistant for Customer Support (m/f/d)
Fluitronics GmbH
Full-time
Permanent employee
32,000 - 40,000 € per year
Your mission
Your profile
- Completed commercial training
- Experience in customer support or order processing
- Very good German and good English skills
- Structured, autonomous, and reliable work style
- Strong service orientation and teamwork
- Experience in a manufacturing environment
- Knowledge of ERP systems (ideally Infor M3)
- Analytical thinking and numerical affinity
Why us?
If you enjoy taking responsibility and don’t want to merely process tasks, you’re in the right place. You are the central point of contact for defined customers and accompany their orders in daily business. In close coordination with your team and adjacent departments, you ensure that processes run smoothly and information reaches where it is needed. Through your structured working style, you ensure that processes stay transparent and reliably implemented – making an important contribution to stable daily operations.
What we offer you
What we offer you
- €32,000 – €40,000 annual salary (depending on experience)
- Permanent contract
- Flexible working hours
- Hybrid work
- 30 days of vacation
- Company pension scheme
- Regular company events
- Plenty of scope for initiative and short decision-making paths
About us
Welcome to XCMG, one of the world’s largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving, and road construction equipment for customers in the construction, mining, and energy industries.
At our Krefeld location, four subsidiaries are represented. In addition to the European headquarters, XCMG Europe GmbH, the site also hosts dedicated companies for research and development, strategic purchasing, as well as sales and service. Together, we drive investments and innovation forward.
With us, you will have the opportunity to contribute your professionalism and expertise while developing further in an intercultural and forward-looking environment.