- Responsible for the implementation of the service business
- Monitoring the quality and process conformity of the service offered
- Recognising and reporting quality problems with services and products
- Documenting service activities and contributing to product improvement
- Work closely with customers and stakeholders to gather detailed product requirements
- Working with the team to ensure continuous improvement of the service system
Service Technician / Mechatronics Engineer (f/m/x) for Agricultural & Construction Machinery
ESS/Krefeld
Full-time
Permanent employee
Your mission
Your profile
- Expertise in relation to various construction machines (MEWP/excavator/crane/wheel loader/forklift etc.)
- Familiarity with repair and maintenance procedures for construction machinery
- Experience in customer service and working with sales and product teams
- Experience as a technician in the field of electrics, hydraulics, mechanics or in the automotive industry
- Positive charisma, hands-on mentality and ability to work in a team
- Enjoy travelling on business and direct customer contact
- Very good knowledge of German and good knowledge of English
Why us?
- Exciting tasks in a growing, international company
- Opportunities for professional and personal development through training and further education
- Flat hierarchies and short communication channels for an innovative working environment
- A dynamic and motivated team with a strong focus on collaboration
- Attractive working conditions and a modern working environment that promotes work-life balance
- An international environment with the freedom to get involved and make a difference
About us
Welcome to XCMG, one of the world’s largest manufacturers of construction machinery. We develop state-of-the-art excavators, cranes, earthmoving, and road construction equipment for customers in the construction, mining, and energy industries.
At our Krefeld location, four subsidiaries are represented. In addition to the European headquarters, XCMG Europe GmbH, the site also hosts dedicated companies for research and development, strategic purchasing, as well as sales and service. Together, we drive investments and innovation forward.
With us, you will have the opportunity to contribute your professionalism and expertise while developing further in an intercultural and forward-looking environment.